WARM, PROFESSIONAL ADMINISTRATION EXPERT

Hi, I'm Jayne. I keep busy offices running smoothly.

Administration, communications, and the quiet behind-the-scenes work that lets everyone else do their best.

EducationHealth & CommunityGovernmentCorporate
Jayne Hayes, administration professional
ABOUT

I enjoy helping people, and I thrive when making the systems around them work better.

I'm an administration professional who likes being the dependable centre of a busy office. Some days that means guiding a family through enrolment or helping a colleague with an urgent request. Other days it's quietly redesigning a process that wasn't working. All of it gets the same care and close attention to detail.

I'm just as comfortable in health, community services, university, or corporate settings as I am in a school. If your office needs someone organised and warm who actually cares about doing the job well, let's talk.

WHAT I DO

Four ways I make an office better.

Office Administration

The dependable engine room of an office. Records, financial processing, enrolments, scheduling, and front-desk support, all kept on top of.

Communications & Design

Websites, newsletters, social media, and marketing materials, designed using digital platforms such as Canva and Adobe Creative Suite so they actually look the part.

Process Improvement

Finding the clunky, manual steps that waste everyone's time, then quietly redesigning them so the team gets those hours back.

Community Engagement

Being the warm, capable face of an organisation, and building trust with the families, clients, and colleagues who come through the door.

SELECTED WORK

Concrete things, quietly done well.

Specific achievements, not vague claims.

600+

Newsletter readership, 15× growth

Rebuilt the school newsletter and grew readership from roughly 40 readers to over 600 an issue.

View newsletters
2

Full website builds

Rebuilt the school's website to be clearer and easier to maintain, plus built and managed my own professional website.

Visit the site
40

Teaching staff freed up

Digitised manual workflows that gave back time to around 40 teaching staff every week.

1

School enrolment package redesign

Redesigned the enrolment package suite, enrolment marketing, and social media toolkit to provide a more polished and concise product, designed for ease of use for potential enrolments.

4+

Uniform designs

Successfully designed new uniforms for both students and staff, liaising closely with local Australian businesses throughout the entire design and production process.

EXPERIENCE

A steady, versatile track record.

Since 2024
School Administrative Officer
NSW Public School
  • Provided a warm, professional foundation for daily office operations, whilst seamlessly supporting staff, students, and families.
  • Highly proficient in the Microsoft Office suite, Canva, and Adobe Creative Suite, applying each with confidence to deliver professional, dependable work.
  • Highly proficient across a range of school administrative platforms, including Sentral, SchoolBytes, ERN, and Oliver, spanning attendance, finance, medical, and reporting.
  • Worked alongside executive staff, consistently demonstrating initiative, discretion, and professionalism, all whilst providing the essential support needed for the successful running of daily operations.
  • Rebuilt the school newsletter and grew readership from roughly 40 readers to over 600 an issue.
  • Redesigned and rebuilt the school's website so it's clearer to read and much easier to keep up to date.
  • Digitised manual workflows that gave back time to around 40 teaching staff every week.
  • Redesigned the enrolment package suite, enrolment marketing, and social media toolkit to provide a more polished and concise product, designed for ease of use for potential enrolments.
  • Designed new uniforms for students and staff, including senior uniforms, staff shirts, sports uniforms, and graduation gowns. I worked closely with local Australian businesses through every stage of design and production.
8 years
Nutritionist, Owner & Operator
Own Nutrition Practice
  • Receptionist, bookkeeper, marketer, and IT department, often all in the same day.
  • Built and managed my own professional website, from the initial design through to ongoing upkeep.
  • Handled confidential information carefully, and earned trust with people from all sorts of backgrounds.
  • Regularly delivered community information sessions, sharing practical knowledge with local residents.
  • Juggled competing priorities while keeping the business running smoothly.
QUALIFICATIONS
2015 – 2016
Master's Degree, Public Health
Western Sydney University
2010 – 2013
Bachelor of Food Science and Human Nutrition (Human Nutrition Major)
University of Newcastle
CONTACT

Let's talk.

If your office could use a steady, organised pair of hands, I'd love to hear from you.

Prefer email? The quickest way to reach me.

Email me